Business information & customer policies
Somikazi Tyhopo provides nursing career education, digital resources and monthly mentorship for South African registered nurses.
Contact information
Last updated 3 September 2026
Somikazi Tyhopo is the responsible party for personal information processed through this website, digital-product orders, mentorship subscriptions and support communications.
Questions or privacy requests may be sent to feni.somikazi@gmail.com.
Website functions are handled through the hosting platform and relevant service providers. Payments are processed securely by Yoco. We do not store your card details. These providers process information under their own security and privacy obligations. Do not send card details or confidential patient information by email, WhatsApp or mentorship channels.
Information may be shared with service providers only where needed to operate the website, fulfil a purchase, communicate with you, protect legal rights or comply with law. Some providers may process information outside South Africa, subject to appropriate contractual or legal safeguards.
Information is kept only for as long as reasonably needed for the purpose collected, customer support, transaction records or legal requirements. Reasonable technical and organisational safeguards are used, but no internet service can promise absolute security.
You may ask to access, correct or delete personal information, object to certain processing, withdraw optional marketing consent, or raise a concern. Email feni.somikazi@gmail.com. You may also complain to the Information Regulator of South Africa.
The hosting platform and connected services may use essential cookies and, where enabled, measurement cookies. Browser settings can restrict cookies, although parts of the site may then work differently. Service messages about a purchase or subscription are separate from optional marketing. The services are designed for adults and working professionals and are not directed to children under 18.
This notice supports practical POPIA transparency. It does not replace tailored legal advice about Somikazi Tyhopo's complete operations, records, service providers or Information Officer obligations.
Website terms
By using this website or purchasing an offering, you agree to these terms and the policies on this page. If you do not agree, do not purchase or use paid materials.
The website provides career education and professional-development support. It does not provide medical, patient-specific, emergency, legal or financial advice and does not guarantee interviews, employment, promotion, income or any career outcome.
You agree to provide accurate order and account information and to keep access credentials private. Mentorship members must never disclose confidential patient information or use the service for clinical consultation.
Purchased resources are licensed to the buyer for personal, non-commercial use. They may not be copied, resold, shared, published, uploaded or distributed without written permission from Somikazi Tyhopo.
Prices are displayed in South African rand. The current product or plan page shows the applicable price, billing period and included access before checkout. Payments are processed securely by Yoco. We do not store your card details.
Reasonable steps are taken to keep the website and paid access available. Content, schedules and features may be updated where needed, provided the essential purchased offering is not materially misrepresented.
These terms are governed by South African law. Nothing in them excludes a right or remedy that cannot lawfully be excluded under the Consumer Protection Act, the Electronic Communications and Transactions Act, POPIA or another applicable law.
Refund & cancellation policy
Please read this policy before purchasing. Digital resources are delivered for immediate use and mentorship access is reserved and administered for each paid billing period.
Digital-product purchases are final once access or download has been provided. Refunds are not offered because a buyer changed their mind, did not use the material, expected a guaranteed career outcome, or later decided the resource was not suitable.
Contact support promptly if there is a duplicate charge, the wrong product was supplied, access was not delivered after reasonable troubleshooting, or the supplied file is materially defective or corrupted. The issue will be investigated and a replacement, access correction or refund will be provided where required by law or appropriate to resolve a verified fault.
Mentorship fees are charged for the applicable billing period and are non-refundable once that period has begun, except where law requires otherwise. Cancelling does not refund an active period; it prevents future renewal. Access may continue until the end of the period already paid for.
For an existing subscription, cancel before the next renewal through your existing account or subscription controls where available, or email feni.somikazi@gmail.com before the renewal date. Keep the cancellation confirmation for your records.
This policy does not remove rights that cannot legally be excluded. If a statutory cooling-off, cancellation, refund, repair, replacement or other remedy applies to the transaction, Somikazi Tyhopo will honour that right. A customer may be asked for the order email, payment reference and evidence needed to investigate the request.
Need help with an order?